Rooster Teeth Reviews

My son has been a fan for a while now. Two years ago I ordered him a few shirts and a couple of hats. I was pleased with the products ordered. This year, he sent me two items he wished for... one t shirt and one reversible bomber jacket. I happened to miss the Black Friday sale by one day. My fault. But I sucked it up and ordered him the 80 dollar bomber jacket figuring it would be a good buy with winter coming up. That was just a thought, but obviously the wrong thought. There is literally ZERO fill. This is just a wind breaker. It is not a bomber jacket, and it is not worth $80+ dollars. It wasn't worth the $60+ on sale. I am furious, and want to send it back. But with Christmas so close. I don't know if I will have money returned and new item bought in time. I swear this thing is just a shell with no filling, no warmth. It will keep you warm on a hot summer day breeze.

They really helped me out with my shipping problems despite the COVID issues!

Best letsplays ever!

Roosterteeth conduct regarding credit card fraud

Dear Christina,

Thank you for your reply.

Please note that It is not a courtesy to return money taken fraudulently.

We want Roosteteeth to return the last TWO payments it fraudulently took, not just one. No one At our house "logged in and gave you an updated expiry date". No one. Someone on your end of the transaction did this.

The last two payments you took from us were significantly larger than the several previous payments, which is why we finally noticed you were taking payments without our permission. Missing the smaller payments is on us. Tripling the amount you took is on you.

We wrote Roosterteeth at the the time of your last fraudulent withdrawal from our visa account requesting you to stop. We didn't even get a response from you.

Roosterteetth has been taking payments through three iterations of our Visa cards. My son cancelled his service within a year of signing up. This is not the first time your company has, without permission, changed the expiry date on the visa number we gave you.

I look froward to hearing from you

Michael Clark

Hello Michael!

I was able to locate that account under the new email address you provided.

As a courtesy, I've provided a refund for your most recent charge. Our FIRST memberships are typically non-refundable and the only way we would have had the new expiration date is if someone logged into the account and provided it.

Those funds will be returned to the original payment method within 10 business days. Let me know if you have any questions.

Thanks!

Christina

Customer Service *******@OddLittleDuck

Anything else to add? Just reply to this email!

This email is a service from FIRST/Site. Delivered by Zendesk

[R5G47G-ZO7G]

Sent from my iPhone

UTTER GARBAGE CUSTOMER SERVICE AND INACCURATE STOCK COUNTS. Customer service gives unintelligible responses and frank lies regarding shipping. Glad I didn't spend much and I will never order again.

There store has style to the site and my items that I purchased from the store arrive at my house with no difficulty. Their website is amazing for binge watching shows like RWBY, Gen:LOCK, Camp Camp, RvB, etc.
The price for a 1 month FIRST membership is decent for discounts and for watching FIRST exclusive content. I recommend this site if you want to watch amazing animated shows or for wacky shenanigans on their live action stuff. I recommend checking out their store if you wanna check out some cool cloths, toys, etc.

Cancelled my first subscription 2 years ago and suddenly get charged 60 bucks for a full year subscription. Despite getting an email from Rooster Teeth saying the payments are cancelled I'm still out 60 dollars. Be careful they'll say sorry and run off with your money.